PRIVACY POLICY

Introduction

Health Projects Center provides a website with sub-domain resources:

https://www.hpcn.org/ ("The Website")
https://www.delmarcaregiver.org/ ("sub-domain")
https://delmar.cacrc.org/login ("sub-domain")

The Website and sub-domain allow our clients and other users to view information, provide information about their situation, and access services.

At Health Projects Center (HPC), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy applies to The Website and sub-domain, which are owned and operated by Health Projects Center.

Your privacy is very important to us. The Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding the collection and use of your information.

Information Collected

When you visit our website, we may collect certain information about you, including:

Personal information: such as your name, email address, phone number, and any other information you provide to us.
Technical information: such as your IP address, browser type, and version, device information, and operating system.
Usage information: such as your browsing history on our website, the pages you visit, and the time and date of your visit.

Please know that entering info in our contact us portal is not secure. Do not provide any Protected Health Information (PHI) or Personally Identifiable Information (PII). If you are referring or inquiring about a client, please call us at (800)624-8304 or fax us at (831) 459-8138. If you are a client or would like to be a client, you can call us at (800)624-8304 or use CareNav if applicable.

Use of Information

We may use the information we collect from you for the following purposes:

To improve our website and services.
To provide you with the services you request.
To communicate with you about our services and products.
To provide customer support.
To protect our website and users.
To comply with legal obligations.

Protection of Information

We take appropriate measures to protect the personal information we collect from you, including encryption and other security technologies to safeguard your data. We also limit access to your information to only those who have a legitimate need to know.

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

To our trusted partners and service providers who assist us in providing our services.
To comply with legal requirements or a court order.
To protect the rights and property of HPC.
To enforce our policies.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

Health Projects Center routinely gathers data on website activity, such as how many people visit the site, the web pages visited, where visitors come from, how long they stay, etc., using Google Analytics (including Google Analytics Demographics and Interest Report). Google uses technology, such as cookies, to help us analyze your use of The Website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. The data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the data. This data helps us improve our content and overall usage. The information is not shared with other organizations for their independent use. You can visit https://marketingplatform.google.com/about/ to learn more about Google Analytics' use of cookies. You may also opt out of Google Analytics services: https://tools.google.com/dlpage/gaoptout/.

The Website may include social media tools, including social media widgets or plug-ins, to connect you to your social media accounts. These social media tools may set a cookie or use other automatic collection and tracking technologies to collect information about you and your use of the social media features in connection with The Website. These social media tools may be hosted by a third party. User interactions with these tools and the corresponding social media platforms (such as Facebook, Instagram, YouTube, and LinkedIn) are governed by the privacy policies of the companies and their social media platforms.

Your Choices

You have the right to access, modify, or delete the personal information we have collected about you. You may also opt out of receiving marketing communications from us at any time. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our contractual and legal obligations and to resolve disputes if any

Contact Us

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact Health Projects Center by telephone at 1-800-624-8304 (toll-free) or by emailing Health Projects Center at info@hpcn.org.

Changes to this Privacy Policy

Use and disclosure of information provided by the user includes using the information to provide information and support, and to conduct ongoing quality improvement activities. Our use and disclosure of an individual's personal information are limited as required by state and federal law. We do not sell or rent personal information about visitors to The Website and sub-domain. We may revise this Privacy Statement from time to time as we add new features or modify how we manage information, or as laws change that may affect our services. Any changes to this policy will be posted on our website. You may always visit this policy to learn of any updates.